Guest satisfaction is a matter of personal pride to us, and anything we can do to make your holiday with us special, we will do. We only have one chalet, so our entire SkiBrev operation is focused on your holiday with us, and as we are owner run it gives us an edge over mainstream Tour Operators. You get to deal directly with the Owner about what you want and we promise we will do our very best to make your stay with us a particularly memorable one.
- Dealing Direct With the Owner. By dealing directly with the owner you automatically get the level of personal service you are looking for.
- Chalet Manager & Staff. We take great care in selecting our staff and train them to be are entirely focused on guest satisfaction. They often have hotel management or professional backgrounds and past experience working winter seasons.
- Assistance in Booking: eg lift passes, ski and boot hire, lesson, airport transfers….where you want some help sorting out other bookings we are very happy to do this for you.
Chalet Services. We provide a range of other services
– Guest telephone and fax in the library
– Laptop / Valuables safe in each bedroom
– Security safe for your valuables accessed only by the Manager
– Babysitter booking on request
– Washing and drying service in our laundry room
– Massage facility (at extra cost)
Continual Improvement. We follow a policy of continuously improvely all service and facilities and take all guest suggestions seriously.
We are SkiBrev owners but guests too. We are our own toughest critics and the facilties and services we provide to guests have to meet our own very high standards on our own holidays in Tignes les Brevieres.